This past week, we have been discussing how we can make our community feel safer. We have been researching safety tips and have introduced #dutyofcare.

As a security company we live to protect and have an active duty of care. We wanted to create a safe space for those who need it. Our office is here for you if you ever feel threatened or unsafe in the Wolverhampton/Chapel Ash area. Just walk through our doors and we will provide you with a safe space.

Something as simple as being there for someone in their time of need can change a person’s life.

After sharing #dutyofcare, we began researching safety tips and simple steps that we could share with our community.

Here are a few safey tips we found helpful:


Text the word Register to 999, this allows you to text emergency services in case you are ever in a situation where you cannot talk on the phone. If an emergency is happening it is always best to call as it would be quicker, but this SMS system is in place in case you cannot speak on the phone.


In iPhone settings search EMERGENCY SOS, you can set up for your phone to call 999 for you when you click your power button 5 times. It will also notify your emergency contacts that you are in danger.


If you travel alone to work or commute, speak to your managers or teammates. You can create a list of everyone’s routes to and from work. This allows you to find similarities in routes and colleagues can buddy up on their way home. This would also work out for a great carpool system.


The next time you are having a conversation that may not be appropriate, think about what you are about to say and how it could possibly make someone uncomfortable or offend them.

We are so lucky to work alongside some amazing people, and we understand we may not be able to change the world, but we can make a change in our community. We hope these tips have been helpful, they have been tried and tested in our own office and most take less than two minutes to set up.

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Are you finding yourself in need of security or are you unhappy with your current security supplier?

Lionheart Security Services LTD. was established to provide the highest quality, and professional security services within the UK. With over 30 years of combined experience and a team of over 200 staff, there isn’t much in the security industry that the Lionheart team hasn’t experienced.

At Lionheart, we can add value to your business by protecting not only your assets but also your employees and customers, we are able to provide a safe workspace so everyone can feel comfortable. With the current situation, our manned guarding services can double up to act as queue or COVID marshals to ensure everyone is complying with current regulations for the safety of all.

Our head office is based in Wolverhampton however our client base is nationwide. Amongst our clients, we are proud to include – Football Clubs, Celebrities, Licenced Premises, Construction sites, music and sporting events across the nation, and much more. We have a diverse and loyal portfolio of clients with whom we enjoy a very honest and open relationship. We ensure our clients know the standards we set and our security staff know what we expect of them.

We understand how important it is to provide all of our clients with not only the correct security teams but also local knowledge to provide your venue with the best service in the industry. Whether we are supplying you in one town or city or to multiple locations nationwide you will get the support you need from the Lionheart management team.

Why not give us a call today on 01902 256020 and we can discuss the services that we offer and see which fits best for you!

If you would like to know more information or have any questions, you can contact us by:

Phone: 01902 256020


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Instagram: @lionheart_ltd

Twitter: @lionheart_ltd

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It can be difficult figuring out which type of security cover you require. There are many different types of guards, but here are the different types that we offer at Lionheart.

SIA Qualified Guards

The SIA (Security Industry Authority) was created to give licencing and regulation to the security industry. They offer training to those who wish to improve their security skills to become more qualified.

The SIA are there to ensure guards are ‘fit and proper’ to do their job at an acceptable level. SIA operatives are used on licenced, and non-licensed establishments and have more authority than a steward. There are three main licences you can complete to achieve your SIA: Close Protection, Door Supervisor, and Security Guard.

Close protection SIA qualified guards are bodyguards. This type of security is used for protecting a specific person or family. While close protection guards a smaller group or individual, the other qualifications secure an area or establishment.

Door supervisor qualified guards have the power to evict someone from premises, can also be first aid trained and covers key holding. Door Supervisors also can judge any person entering an establishment based on their behaviour and debate if that person should be allowed on the premises. They have training in conflict management, physical intervention, and drug awareness. Door supervisors can work on licenced and non- licenced establishments.

Security guard qualified SIA: these types of guards are used at any non-licenced site such as retail, construction, security reception, etc.


These guards are more customer service based and are normally used at retails sites. They can do queue marshalling, retail, events, etc. You would request a steward usually if your establishment requires a guard with a customer service role. Stewards help to enforce rules, manage crowds, and act as a deterrent.

We hope this post has answered some of your questions about the world of guarding. If you have any more specific questions and need more help in choosing the right service for you, give our office a call and we would be happy to have a free no-obligation discussion to see what your needs are.

If you would like to know more information, you can contact us by:

Phone: 01902 256020


Facebook: Lionheart Security Services LTD

Lionheart Recruitment Services

Instagram: @lionheart_ltd

Twitter: @lionheart_ltd

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Monday - Friday
10:00 - 17:00

Saturday & Sunday


The Lions Den
19 Chapel Ash
Phone: 01902 256020

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